Quail Ridge Kennel's Policy

Considerable thought should be given prior to the purchase of a new puppy. Protecting our puppies and customers is of great concern. We ask that you strongly consider your decision to purchase a new puppy. Please educate yourself on the particular breed you have chosen.

All breeds are not suitable for all lifestyles and environments.

Microchips are implanted in every puppy purchased from Quail Ridge Kennels.
In order to ensure proper identification of your puppy we have micro chipped your puppy. Documents for registering the microchip number, identifying you as the new owner will be included in your puppy's document packet. In the unfortunate event your new puppy is lost or stolen a microchip can be very effective in aiding the safe return of your pet.

Spay or Neuter

Spaying or neutering protects against unwanted puppies, house pets are easier to manage and males are less likely to wander. Spayed and neutered pets make better neighbors. Consult your veterinarian concerning the appropriate age for the procedure, the potential risks and the added health benefits.

Replacement Health Warranty

A licensed veterinarian has examined this puppy no more than ten days prior to delivery of said puppy, a certificate of health was issued by the attending veterinarian for this puppy. The standard health examination includes: 1) Heart and Lungs 2) Internal and External Parasites 3) Coat and Skin Condition 4) Knee and Hip Joints 5) Eyes, Ears and Mouth 6) General appearance of the puppy.

This puppy has been treated against internal and external parasites. This puppy has received preventive vaccinations for Kennel Cough, Canine Distemper, Para influenza, and Parvo virus. The puppy’s dew claws have been removed. The puppy has been properly weaned from its mother and is being fed a high quality puppy food. A vaccination record will accompany your puppy. This record is for you and your veterinarian’s information concerning treatments and treatment dates. Future treatments, i.e. Vaccinations, Parasite Control, Dental Care etc. are at the discretion of you and your veterinarian.

This puppy is a live animal. Like all live species, environment, nourishment, exposure, neglect, abuse, stress, disease and genetics are conditions that may or may not affect the short or long term health of this puppy. Quail Ridge Kennels does not warrant any circumstances or conditions effecting the short or long term health of said puppy that is out of our control.

Buyer agrees to present this puppy to a licensed veterinarian of his or her choosing for a routine health screening in no more than five (5) business days of receipt of puppy. Failure to do so voids and nullifies this Replacement Health Warranty.

Buyer agrees to assume all cost for the initial health screening exam and or any subsequent exams and or any services or medical treatments performed by a licensed veterinarian. No reimbursement will be made to any veterinarian or buyer for veterinarian services by Quail Ridge Kennels without the prior expressed written consent of Quail Ridge Kennels.

Upon initial exam should the attending licensed veterinarian diagnose any condition detrimental to the puppy’s general health or conclude that the puppy is defective and unfit for purchase, notify Quail Ridge Kennels immediately. Failure to notify Quail Ridge Kennels of veterinarian’s report and the microchip identification number of the puppy within (2) business days will void and nullify the Replacement Health Warranty.

Should the Replacement Health Warranty become applicable and all documents pertaining to the puppy must be returned to Quail Ridge Kennels at the expense of buyer. Documents include but are not limited to Registration Application, original Health Certificate, all reports prepared by the attending veterinarian, shipping manifest, etc. Failure to comply will void and nullify the Replacement Health Warranty.

Upon completion of the buyer’s claim requirements buyer then has the right to select a replacement puppy of equal value but not to exceed the value of the original purchased puppy. If a suitable replacement puppy is not available upon request of buyer, said replacement will be made when a suitable replacement puppy becomes available. Replacement cost, i.e. replacement puppy and freight only, will be at the expense of Quail Ridge Kennels. This Replacement Health Warranty is exclusive to replacement only. Quail Ridge Kennels reserves the right to make a determination that both parties are better served by offering the buyer a refund in lieu of a replacement puppy. This decision is at the discretion of Quail Ridge Kennels.

Health Replacement Warranty

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